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Home > General > The Cantina > Best Buy - bait and switch scam?

Best Buy - bait and switch scam?

 
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dystopia
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Best Buy - bait and switch scam?
« on: February 11, 2007, 12:17:09 PM »
If this is true, this is *fudge*ed up.


Click & Switch: Best Buy's double-secret web site
http://www.bloggingstocks...s-double-secret-web-site/

Quote
According to the article, "Hammer said he started to argue with the salesman, who attempted to prove his point by logging on to a computer that had a giant monitor to show that there was no longer a sale." However, after asking to navigate the web on his own, Mr. Hammer went to bestbuy.com and -- you guessed it -- found the sale price.
....
A consumer editor for the Hartford Courant went through this same process, and had similar results, leading him to call several flabbergasted Best Buy administrators and surmise that, in fact, Best Buy has a secret Intranet for employees to cheat the hardworking people of America. Or, something like that.


Original article:
Computer Purchase Reveals Website Confusion
http://www.courant.com/ne...lumn?coll=hc-utility-home
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Charlie_Foxtrot
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Re: Best Buy - bait and switch scam?
« Reply #1 on: February 11, 2007, 12:38:22 PM »
Could have been an "online only" sale.
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Aske
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Re: Best Buy - bait and switch scam?
« Reply #2 on: February 11, 2007, 12:47:41 PM »
 Shocked
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Rich Corinthian Leather Jacket
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Re: Best Buy - bait and switch scam?
« Reply #3 on: February 11, 2007, 01:47:49 PM »
That's really too bad.  And not nice either. Sad
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birdymaker
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Re: Best Buy - bait and switch scam?
« Reply #4 on: February 11, 2007, 03:03:47 PM »
Quote from: Charlie_Foxtrot on February 11, 2007, 12:38:22 PM
Could have been an "online only" sale.

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He said Best Buy's policy is to honor the lowest price, whether from its Internet site or from a competitor.
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Re: Best Buy - bait and switch scam?
« Reply #5 on: February 11, 2007, 03:32:51 PM »
You guys are operating under the assumption that store managers and staff have any *goshdarn* idea what price is posted on the web site, and I'm here to assure you that they do not in the majority of cases.

FWIW, many large chains (if not most) are moving to 'Target Pricing', ie:

An item may be 10.00 bucks at one store, and 12.00 at another store, even if it's just a few miles away...
« Last Edit: February 11, 2007, 03:35:20 PM by MFAWG » Logged Return to Top
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larryd3
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Re: Best Buy - bait and switch scam?
« Reply #6 on: February 11, 2007, 05:39:25 PM »
I hope that's not true about 2 different websites.  That would be  Disgusted  I've always had good experiences at Best Buy...
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Blader
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Re: Best Buy - bait and switch scam?
« Reply #7 on: February 11, 2007, 08:06:27 PM »
Quote from: larryd3 on February 11, 2007, 05:39:25 PM
  I've always had good experiences at Best Buy...

how would you know?
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