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Boycott D1cks $port$ - another chapter in 'the customer is never right'

 
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Aske
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Boycott D1cks $port$ - another chapter in 'the customer is never right'
« on: February 10, 2008, 05:00:23 PM »

scenario:
received a small value gift card for birthday a while back, just getting around to trying to use it.
went into store, didn't see anything in golf or tennis sections that i really wanted/needed
went into back of store, looking at some generic NB cross-trainers- saw a pair i liked at a price I liked.
waited.
waited.
walked around whole section.
waited.
gave up.
went to cashier and demanded to speak to manager.
explained - in a calm, yet very annoyed  way what happened.
manager told me (not in exact words, but implied it) that I was  a liar and someone was working in that section- I told her she was full of *feces* and she should go see how many customers are just standing around unserved.
then asked if i could simply have the gift card refunded- told no.
she then told me to hang on, she would call that section and get me some service, I told her no.
she asked why  Oops.  I told her it shouldn't take 30+ minutes to get a pair of shoes and I would rather throw away my gift card and shop elsewhere- I would never shop there again.   she didn't seem to care or to "get it"   
meh.
« Last Edit: February 10, 2008, 05:02:24 PM by Aske » Logged Return to Top

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Russia has invaded a sovereign neighboring state and threatens a democratic government elected by its people. Such an action is unacceptable in the 21st century.
--  Chimpy McFlightsuit, CEO of Bu$hco Industries of 'Merka
twoiron
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Re: Boycott D1cks $port$ - another chapter in 'the customer is never right'
« Reply #1 on: February 10, 2008, 05:05:27 PM »

Generation Y strikes again...
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"Nothing says sorry like a warm plate of bacon... or so I'm told"
stroh
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Re: Boycott D1cks $port$ - another chapter in 'the customer is never right'
« Reply #2 on: February 10, 2008, 05:14:01 PM »

Generation Y strikes again...

Agreed.

And motion seconded.  *fiddlesticks* that place.  The two times I was in there, the service was meh at best.

solidarity.
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Aske
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Re: Boycott D1cks $port$ - another chapter in 'the customer is never right'
« Reply #3 on: February 10, 2008, 05:19:30 PM »

hate !
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Quote
Russia has invaded a sovereign neighboring state and threatens a democratic government elected by its people. Such an action is unacceptable in the 21st century.
--  Chimpy McFlightsuit, CEO of Bu$hco Industries of 'Merka
Clive
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Re: Boycott D1cks $port$ - another chapter in 'the customer is never right'
« Reply #4 on: February 10, 2008, 05:28:01 PM »

If you're throwing it away, I'll take it.
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stroh
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Re: Boycott D1cks $port$ - another chapter in 'the customer is never right'
« Reply #5 on: February 10, 2008, 05:45:53 PM »

If you're throwing it away, I'll take it.

I don't think I like your economic stimulus policy.

You probably like pennies too.
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birdymaker
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Re: Boycott D1cks $port$ - another chapter in 'the customer is never right'
« Reply #6 on: February 10, 2008, 06:39:22 PM »

If you're throwing it away, I'll take it.

I don't think I like your economic stimulus policy.

You probably like pennies too.
he sticks em in his shoe.  Wink
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women are like tornados. In the beginning there's a lot of sucking and blowing. In the end, the car's gone, the house is gone..
Clive
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Re: Boycott D1cks $port$ - another chapter in 'the customer is never right'
« Reply #7 on: February 10, 2008, 07:02:45 PM »

Had to check twice.  You said "pennies".  Phew!
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stroh
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Re: Boycott D1cks $port$ - another chapter in 'the customer is never right'
« Reply #8 on: February 10, 2008, 07:49:27 PM »

 Laughing
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