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DishNetwork and.....

 
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hobbit
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DishNetwork and.....
« on: August 05, 2008, 04:39:57 PM »

Equifax.  MAJOR HATE!!!  Devil Devil Devil Devil


Tried to sign-up tonight - I get phone calls about a 'problem' creating my account.  I'm on hold for several minutes before they even know what the problem is.  I verify all of my information three times over - then they tell me its the credit report from Equifax.  But its not even credit related - seems they have my date of birth incorrect by 20-something years.

Then they tell me I have to call Equifax to fix it before they can create my account - I tell them how foolish they are being and to cancel the order.  Then I call Equifax anyway - go through the verification process again, before they tell me that my report is outsourced to another vendor, CSC, and I would have to contact them to have anything changed.

Well, seems CSC doesn't even take phone calls, everything tells me to go to their web site - which then tells me everything must be submitted by mail and I have to wait 30-45 days to get anything changed.

Meanwhile, because of the most basic and stupid error by some *fudge*ed up company - and a jacked up policy by DishNetwork - I cannot get service from them.  I'm calling a local reseller tomorrow to see if they can help me out - otherwise I'm going to DirectTv.  If I have the same issue there, ...well, I may blow an artery - ambulances standing by.


Jeesh - I can get a home mortgage, car loans, but when it comes to satellite service I'm outta luck???   WTF!!!!!

HATE!  Devil


(this all JUST happened so its a raw nerve right now  Wink )

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Uisce Beatha
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Re: DishNetwork and.....
« Reply #1 on: August 05, 2008, 04:44:56 PM »



You can't handle the Setanta!!!
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hobbit
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Re: DishNetwork and.....
« Reply #2 on: August 05, 2008, 04:50:20 PM »

I'm so pissed right now, Col. Jessup would back away slowly and say 'very sorry to have bothered you sir, can I get you a drink?'

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Blader
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Re: DishNetwork and.....
« Reply #3 on: August 05, 2008, 04:53:27 PM »

I hate to tell you this, but Directv is not a suitable option if you at all value the functionality of the remote/channel surfing ergonometrics in your cable/satellite choice package.

As far as I'm concerned, this key user interface modality alone is worth the unfortunate trauma that you are currently experiencing by the Dish Network No Customer Service staff.

My advice is to go over their heads, if at all possible and contact the Dish Network CEO directly.  He seems like a very nice guy.  He's on several Dish Network channels chatting up the customers 24 hrs at a time, including one in high fidelity HD  
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hobbit
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Re: DishNetwork and.....
« Reply #4 on: August 05, 2008, 04:55:48 PM »

Not to mention, Dish is $15 less per month than Direct - but thanks for rubbing it in  Devil Wink

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Aske
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Re: DishNetwork and.....
« Reply #5 on: August 05, 2008, 04:57:13 PM »

Not to mention, Dish is $15 less per month than Direct - but thanks for rubbing it in  Devil Wink



isn't $15 a month worse it for 100% better HD picture quality? i hardly get the impression that kind of $ would break your bank

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Russia has invaded a sovereign neighboring state and threatens a democratic government elected by its people. Such an action is unacceptable in the 21st century.
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Aske
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Re: DishNetwork and.....
« Reply #6 on: August 05, 2008, 04:58:03 PM »

including one in high fidelity HD  

no such thing on dish right now.
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Russia has invaded a sovereign neighboring state and threatens a democratic government elected by its people. Such an action is unacceptable in the 21st century.
--  Chimpy McFlightsuit, CEO of Bu$hco Industries of 'Merka
hobbit
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Re: DishNetwork and.....
« Reply #7 on: August 05, 2008, 04:59:21 PM »

including one in high fidelity HD  

no such thing on dish right now.



Dish just completed their MPEG-4 upgrade a month or so ago - supposed to have very nice HD service now.

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Aske
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Re: DishNetwork and.....
« Reply #8 on: August 05, 2008, 05:08:46 PM »

including one in high fidelity HD  

no such thing on dish right now.



Dish just completed their MPEG-4 upgrade a month or so ago - supposed to have very nice HD service now.



well , i got my info from wikipedia ... http://en.wikipedia.org/wiki/Dish_Network

according to wikipedia (which i assume was up to date) they are not full mpeg4 yet.  i haven't been on avsforum much lately, so if they have gone 100% mpeg4, good for them.  i assume they are still downressing and bitstarving their mpeg4s more than directv though, so they can achieve more channels/transponder and hence keep up the 'more channels' claim.

feel free to point me to some better info. i don't like spouting wrong info.  Shocked
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Quote
Russia has invaded a sovereign neighboring state and threatens a democratic government elected by its people. Such an action is unacceptable in the 21st century.
--  Chimpy McFlightsuit, CEO of Bu$hco Industries of 'Merka
E-A-G-L-E!
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Re: DishNetwork and.....
« Reply #9 on: August 05, 2008, 06:28:00 PM »

seems they have my date of birth incorrect by 20-something years.

I've heard there are things worse than turning 60, but I can't personally verify that.
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hobbit
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Re: DishNetwork and.....
« Reply #10 on: August 05, 2008, 06:30:02 PM »

seems they have my date of birth incorrect by 20-something years.

I've heard there are things worse than turning 60, but I can't personally verify that.


Oh, thats just cold.








 Wink
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hobbit
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Re: DishNetwork and.....
« Reply #11 on: August 05, 2008, 06:31:03 PM »

including one in high fidelity HD  

no such thing on dish right now.



Dish just completed their MPEG-4 upgrade a month or so ago - supposed to have very nice HD service now.



well , i got my info from wikipedia ... http://en.wikipedia.org/wiki/Dish_Network

according to wikipedia (which i assume was up to date) they are not full mpeg4 yet.  i haven't been on avsforum much lately, so if they have gone 100% mpeg4, good for them.  i assume they are still downressing and bitstarving their mpeg4s more than directv though, so they can achieve more channels/transponder and hence keep up the 'more channels' claim.

feel free to point me to some better info. i don't like spouting wrong info.  Shocked


Well, perhaps they're not finished - I just know they have what I want and are ahead of schedule on the mpeg-4 rollout.  Nevermind anyways, as..........

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hobbit
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Re: DishNetwork and.....
« Reply #12 on: August 05, 2008, 06:32:20 PM »

The resellers have to go through the same process.

So, problem solved..............


Quote
Dear **hobbit**,

Thank you for registering at DIRECTV.com.

DIRECTV® service is the best choice for television viewers who demand more -- high quality and superior entertainment value. Nowhere else can you get the same selection of exclusive programming and access to more than 250 channels -- all in crystal-clear, 100% digital-quality picture and sound.

Our website allows you to control your DIRECTV experience at anytime -- day or night. Once your DIRECTV® System is installed, you can use the account you just created to change your programming options, order pay per view, figure out what to watch, learn about special offers and even pay your bill.

If you'd like to contact us, please visit our Contact Us page for instant access to our award-winning 24/7 Customer Service.

Sincerely,


DIRECTV, Inc.


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twoiron
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Re: DishNetwork and.....
« Reply #13 on: August 05, 2008, 06:38:20 PM »

seems they have my date of birth incorrect by 20-something years.

I've heard there are things worse than turning 60, but I can't personally verify that.


Oh, thats just cold.








 Wink


That depends, do you get some kind of Senior Citizens discount card when you turn 60?
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Blader
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Re: DishNetwork and.....
« Reply #14 on: August 05, 2008, 06:39:48 PM »

I just spent a week in the Catskill backwoods in a cabin that had no phone, no intergoogle, no radio reception, but it did have Directv.  

Given that I have Dish at home, and was considering ditching the Dish as a protest for their brazen dropping of the Voom HD programming, this was exceptionally good fortune.  I calculate that the probably that I'm the only person on the planet who can directly compare the channel surfing modality of the two satellite superpowers is approximately 0.999999999999999999999999999999999999
999999999999999999999999999999999999999999999999999999999999999999999
999999999999999999999999999999999 give or take 10E9 decimal points.

I can conclude with similar confidence that the Directv channel surfing ergonometrics blow tom tom turkey phallus wrt that available to loyal but extremely pissed off Dish customers.  

It is not even a close call in this regard.

If you are the sort of tv viewer who's scores a 9.8 or higher on the Rickie scale of channel surfing proclivity propensity (the scale is log based) and value, as I do, the ease by which channels can be scanned for entertaining programming at a speed that is only limited by your ability to perceive and quickly digest information (my own information processing rate, if I am not too unmodest, operates on the millisecond time scale), then I cannot in good conscience fail to warn you that Dish is your best alternative between the two, by a hugely large margin, irrespective of a difference in HD picture quality that is, for all practical, imperceptible to everyone but those who think they can tell a difference because they read about it in some obscure trade/aficionado organ.

YMMV

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